Delivery & Orders
Delivery Information
Delivery
For hampers and gift certificates, we offer next working day delivery. For all other orders, you will be asked to select a convenient click and collect date and time at checkout.
Changing your order
If you wish to modify an order that has already been placed, please call The Gog on 01223 248352 so that we can manually modify your order and take payment or issue a refund for the difference.
What happens if my product arrives damaged?
If you discover that there’s something wrong with your product after opening it, such as a fault, damage or it’s not as described, you are entitled to get a refund. To complete your return please contact our customer service at hello@thegog.com
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